Hi Tammy, I talked to you earlier today to thank you for putting out such great products that really WORK, plus the fact that you guys are fair and do not steal from folks on line (like many others do!) |
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Can I just put this out there.............. |
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Lol..you are welcome. You can take a breather now. It is all cleared up. Thanks so much for EXCELLENT customer service. You guys ROCK! |
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Thank you so much Tammy. You guys have EXCELLENT customer service and I will continue to be a customer for years to come |
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Oh, thank you so much! Even though I did not enjoy the product, your customer service is outstanding! I really appreciate it. |
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We love the headphones. I actually own the Beats that these mimic and these pair are incredibly good. |
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Your excellence customer service is why I continue to purchase from your company. |
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I just wanted to Thank the customer service agent( (P/SO) that answered my email and helping me with the order that I never received. This agent was very helpful and put in a reship for the merchandise which I have received this time. I will definately place other orders and refer Pulsetv.com to my friends and relatives. Thanks for such great customer service. Regards, |
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Thank you !!! It is, as you say, credited. It is excellent doing business with you and will continue to do so! A breathe of fresh air in the midst of everything that is going on! You held to your companys word and integrity! Thank You! |
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hi pulsetv people. I tried to place order online but it was not cooperating; I called your number & was greeted & taken care of by the most sweet, polite phone lady. I am sure you could find out who this was from what I ordered. I was quite impressed. |
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Dear Cheryl - |
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Tammy, |
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Good Morning, |
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I think your Customer Service is awesome…. Cheryl knew a cross stitcher´s dilemma and I am now doing my projects with my Lighted Reading Glasses. |
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I could not be happier with your outstanding service. Whenever I order a product I cannot believe how fast it arrives. Other companies should use you as a barometer for good service |
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Sheryl had told me to call back after our inquiries at the post office (who lost my pkg). When I did she sent out a duplicate order at no charge to us. I was amazed and so pleased at this level of customer service. She even called back later in the day to ask for a physical address to send the cars via UPS instead of the post office. The cars arrived a few days later, safe and sound. One has been delivered to one grandson (who loves it), and the other is enroute to another grandson in Africa. You guys are great. It´s very refreshing to find someone who operates in this level of integrity. Thanks so much! |
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I recently ordered two stainless steel wallets from you. The service I received was EXCELLENT! The quality of the product is SUPERIOR. Thank you very much. |
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I want to thank you for the promptness of my order. The items in the "Box of Junk" were very nice and will make great stocking stuffers. |
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Ms Tammy, |
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I LOVE YOU GUYS!!! |
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Thank you very much for the fast service . PulseTV is number one in shipping and inquiries about customer order . Some website online don´t even inform about your order it is very discouraging but I won´t mention name to protect their business . I really like ordering in your website the price is very reasonable plus the shipping is super fast . Thanks again for the excellent service . Keep up the good work . |
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I JUST WANTED TO TELL YOU THAT THE FACT THAT YOU CLARIFIED A PRODUCT.......SOMETHING THAT IS FOR A CAR........YOU SAID A PART OF IT DOES NOT WORK AND NOT TO PURCHASE IF THAT WAS THE SELLING POINT. MOST COMPANIES WOULD NOT BE SO FORTHCOMING. I HAVE NEVER ORDERED FROM YOUR COMPANY BEFORE, BUT YOU HAVE RENEWED MY FAITH IN HONESTY AND TRUTH IN ADVERTISING.THANK YOU FOR YOUR TIME, |
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I have recently discovered and shopped on your web site. I have two other shopping sites I like, but your site is the easiest to navigate and the screen responds quickly to my every command. I appreciate this so much as I can get on, shop, and get off without having to constantly fight the screen or waste my time waiting for the screen to respond...Good job on your web site! |
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Thank you for your very quick response and action. We all know that these things happen and when a company is quick to fix things it is an indication of their integrity and respect for their customers. |
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Dear Cally, I want to thank you for responding so quicklly to my request to change my order (deleting the mole repeller) which was mistakenly added to my most recent order. You have restored my faith in on-line shopping and your company is to be complimented for having employees like you helping people with such efficientcy and speed. Thanks again, and your company can expect many more orders from me. |
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I want to thank you for great follow-up on replacing the unsatisfactory product that I initially received. The customer service rep was very helpful. |
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I had occasion to call today. The phone was answered on the very FIRST ring, by a real live PERSON! That person was Cheryl. She was FANTASTIC. I have a fear of phones that you wouldn´t even believe but, gosh, if every call was like the one to you today I might eventually be cured (something my shrink has been unable to accomplish in 7 years! Thank you, Cheryl!!!! |
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Thank you, Tammy, for all your help and mostly your understanding in this sometimes very trying life that we all live. :) I appreciate you and your awesome customer service, along with your friendliness. That means far more to me than ANY $$$ could ever mean. |
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Thanks! You are awesome. Now I ordered more from you because of your excellent service. |
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Thank you Cheryl. It´s good to know that excellent customer service is NOT dead. I look forward to ordering more in the future. |
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YOUR STAFF PAGE IS AWESOME! IT SHOULD BE SOMEWHERE WHERE THE WHOLE WORLD CAN READ IT! IT IS GREAT AND SOMETIMES VERY VERY FUNNY! I LIVE IN NY I WANT TO COME AND WORK OVER THERE! AGAIN, AWESOME WRITING AND AWESOME PEOPLE! |
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New website looks great. Easy to navigate and I especially like the past deals put out again. |
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I want to thank you for the bottle of Serum you sent as replacement for the broken one! It arrived without a problem and I appreciate your honest business practices! I will tell friends. |
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I put my order in Friday morning, and Monday afternoon UPS was at my door. |
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Cheryl: |
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Thanks very much for fixing my order. I really appreciate your help. I never expected it would be changed and am quite pleased with your customer service. |
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Tammy: |
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Just ordered a product from you this a.m. looked at your "meet the staff" great PR. I think that I´ll enjoy this shopping experience. |
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Thanks a million. I am looking forward to doing more business with you. YOU HAVE GREAT PRICES!!!! |
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This is why I like shopping with you. You treat each customer with personal attention. I can say you are the "best" because of some other companies I have dealt with (with no resolution). In fact, I was hung up on. I do not have to worry about any conflict when I order from you. This is GREATLY APPRECIATED! |
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Just want to tell you how much I´ve enjoyed doing business with you folks. |
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Sarah, |
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Anisa, |
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Cheryl. |
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Dear Tammy: |
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Dear Tammy, |
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Hi Cheryl; thanks for the email; I am impressed by your efficient, personable service. |
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I am writing to tell you that I had the most pleasent lady on the phone theother day. (Cheryl) I asked her a bunch of questions regarding the "iPod-Like MP3/MP4 Player -4GB". We laughed when I told her now she will be an expert on that item.Anyway she was great and you have a very nice web site. I hope you aresuccessful in your business. Merry Christmas to you all. |
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An item arrived damaged-within hours a new item was on it´s way to me. Your Customer Service is admirable! Thank you. |
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I JUST WANTED YOU TO KNOW HOW EXQUISIT YOUR CUSTOMER SERVICE IS....YOU ARE A ROLL MODEL FOR HOW IT SHOULD ALWAYS BE. Thanks. |
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Thank you. Pulsetv is a very professional operation. I will spread the word. |
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thanks cheryl, |
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I hope the information that I gave you for the “As **** ** TV” website and customer service helped you. |
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Dear Tammy, |
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Thank you so much for your speed and efficiency. I have to say I was not expecting that to be so easy! Kudos to you and your organization! |
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Tammy, Thank you so much for your prompt response! I think I´m going to enjoy dealing with this company, you represent so very well! |
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I am contacting you to give some feedback. I don´t know how I got on your email address list, but I´m very happy to have discovered this site. It feels like a close friend is sending me an email about some incredable prices. And your prices can´t be beat!! I know because I´ve priced some of the items. The quality of the products is exactly as stated. It´s a pleasure to go to your site. Thank you, and keep up the great work! |
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On my order today, the shipping was only about $5 for all the items. I just wanted to let you know how much I appreciate you not trying to gouge us on the shipping. I don´t know how many times I´ve gone to order something online somewhere and then the shipping comes up outrageously high and I cancel the order. Keep those shipping rates low and people like me will keep coming back to order... |
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Thanks Cheryl, That´s what I call customer service. Your help and prompt attention is appreciated. |
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Thank you for combining my 4 check orders and sending me a credit. since I am unemployed at this time it really helps. I have placed two other orders since and I am sure that I will be ordering more from you. |
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Just looked at your website and saw your "family" of workers. |
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I want to applaud customer service for the automatic, kind, trusting response I received when I called to inform them of a damaged box and item. |
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Your service is amazing..!! My order was received 2 ´daze´ ago!! About a week ahead of ´normal´ time..!!!! |
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Hello Sarah, |
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I just wanted to thank you for having great deals. We have been having high triple digit weather and that´s not counting the heat index. I had purchased the "Koolers" 2 for and they had just arrived. I gave them to my brother because he has to work outside alot. I know these will work for him. So thank you very much for having these. I also gave him your website address and he is very impressed. thank you again. |
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I just wanted to thank you for sharing with me the deals. I have particularly found the two-flashlight deal to be very good and most useful. This is just a thank you for the great work you´ve done. Best wishes. |
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Dear Sarah--THANK YOU SO MUCH for your rapid responce--that is GREAT customer service & refreshing to know of a company that stands behind your products !! Looking forward to using this properly. I will definitely recommend your site for ordering. |
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Anisa, |
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Two reasons: |
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"Good Morning & I wanted to say again.... THANK YOU Sarah :-) YOU have been a GREAT help!!!! :-) |
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"Anisa-I want to thank you, thank you, thank you for offering me this product!! Both bathroom sink drains have been clogged for about 6 weeks, and we have been using the kitchen sink for teeth brushing, etc. Saving up for a $200 plumbing visit. Wow!! After about 15-20 minutes with the EZ Zip Drain Cleaner and $7.56 later (I bought 2), both drains are free flowing. Again, thank you, thank you, thank you......" |
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"Sarah, Thank you so much for your quick response. This company is such a great company to order from. Have a great day!" |
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"Tammy, Amazing service...Thanks a lot..!" |
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"I just wanted to take a second and let you know how much I appreciate you going the "extra mile" for your customer...me. You´ve now made me a customer for life because of your commitment to do your job to the best that you can." |
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"Thank you so much for the "personal touch" that is so often missing in these transactions!" |
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"Just a note to let you know, my order arrived today... I am very impressed with your service.... My order was placed on 2-9-2010, and received EXACTLY one week later..... Thank you very much...." |
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"Thanks ever so much for the prompt reply and your assistance my with my last order. I really do appreciate excellent customer service, and you are most certainly providing just that!" |
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"I want to "Thank You", so very much for my package. As I opened it... I was wondering why was the package so large for a small blood pressure cuff. The gifts inside were items that I had looked at with interest and hesitated saying that I would get them later. But, the real shocker is the lap desk how did you all know that I needed two of them? My children received notebooks for gifts and I needed the desks for them. When I contacted you about my missing package, the promptness in your response was refreshing. I knew then that I was dealing with #1 company. Forever a Loyal Customer..." |
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"Thanks Cheryl. I didn´t expect you guys to test it yourselves. Talk about service. :-)..." |
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"I just recieved my replacement clippers, and they work good. Thank-you for your quick and fair response, it´s very much appreciated. You´ve made a happy customer out of me once again. Thanks," |
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"DEAR CHERYL |
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"I see the credit on my statement. Although this product did not work for me, I just wanted to drop a quick email to say what a pleasure it was to deal with your company and that I appreciated the level of Customer Service you offered. Regards," |
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"Your company is amazing!!!!!!!!!!!!!! The new cig with the new adapter works great. I want to thank you for all your patience and above and beyond normal service. I finally got it, and I will let you know how long it takes me to quit smoking. Again, Thank You," |
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"To tell you how much I enjoyed your "STAFF" link! Its great to see a company that has fun and promotes their staff the way you do." |
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"I love your products, thanks" |
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"Hey, Sarah!! |
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"Thanks so much [Tammy], you are a credit to your company." |
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"Dear Anisa: |
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"Excellent customer service, they´re very sharp, and have great items and prices." |
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"I purchased your handy trend closet hangers and I think that they are |
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