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PulseTV is a family-owned business that started in 1996. We've sold to over 4 Million satisfied customers.

When you shop with us, we want you to be completely satisfied.

If for any reason you are not satisfied with your purchase, return it within 60-days for an exchange or a refund for the purchase price.

Learn more about our Return Policy.
Order By Phone: 800-711-1361 24 hrs.
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60 Day Return Policy

Company Background

First, we'd like to thank you for visiting PulseTV.com. If you are reading this letter you are obviously very interested in the company and learning more about us.

PulseTV.com was founded in 1996. We started out by promoting products on TV. You probably remember some of our campaigns... Riverdance, Lord of the Dance, The Honeymooners, Stomp, The Carpenters and others.

Many of us have worked together for over 15 years at this company and earlier at a leading catalog company. We all had a passion for building a great company and joined forces to create PulseTV.com

How did we branch out into other products besides DVDs? The credit goes to our customers! We began getting emails and letters asking us if we could get other TV products. We listened and started first with TV products and branched out to more.

A lot has changed with e-commerce from 1996 to today. We successfully rode the internet bubble and survived the burst, pleased to have helped millions of customers along the way. Through the years we have maintained the integrity of our company and stayed true to our goals:

  • Offer a wide assortment of products at a good value
  • Create a shopping experience that is simple and easy to use
  • Provide dependable delivery backed up by our in-house fulfillment center
  • Assist you quickly and efficiently with responsive customer service
PulseTV Staff

Why Shop Here?

We think you will choose to shop with us because you will find the products you want at great prices and quick delivery. We continually update and improve our site, our content, our services and the site's functionality based on the suggestions of our customers.

Our team is always working hard to meet your needs. While you have many choices of where you shop online, we believe we offer the best overall experience and the right combination of service, value and products that you have requested.

We are also proud of the fact that PulseTV.com has been recognized for outstanding customer service and easy to use ordering and website design by numerous sources.

Read Real Customer Testimonials

Our Promise

Dear Customer,

We at PulseTV promise that we will not stalk your every move on the Internet like many other retailers. We will respect your privacy and dignity at all times. We will not append third party data to your profile in the vain hope of predicting what you want to purchase. We select products based upon our team’s ability to secure the best deals for you. Period!

We believe if you open your emails or visit our site daily, you will see many that you will like. Much of online e-commerce is employing what has euphemistically called “Big Data”. This is no less than stalking you, the consumer. It operates under the guise of serving you ads and products “relevant” to you. But “Big Data” inherently violates your privacy in ways carefully disguised as a providing a service to you. We don't think that's right.

PulseTV first and foremost respects your privacy and dignity. Our relationship with you is based upon this promise.

Meet the Staff

Tammy Tammy

Tammy is the leader of our Customer Service team. She combines years of experience with a love to help people. Whenever any of us need help, Tammy is the one we call for.

One thing we all love about Tammy is she's always got something bizarre going on in her life. Just ask her about the time she left her windows open only to get in her car and encounter a Raccoon… We're still not sure who was more freaked out, Tammy or the Raccoon!
Michele Michele

For almost 15 years Michele has been involved in mail order. Starting in customer service Michele has done just about everything at Pulse. She currently manages the inventory and makes sure all the new products get up and onto the site.

Of course she still does customer service. If there's a problem with a backorder or a delay in an item, you'll get an email from Michele.

Michele also is in charge of wholesale inquiries… as well as searching for new products.

She's also great for singing in the office. Michele has a knack of taking one line from a song and singing it over… and over… and over!
Amber Amber

Amber came all the way from sunny California to join us in Chicago (Wait until winter hits then we expect her to walk around in a state of bewilderment). She does a whole host of things here… from processing orders, to customer service to giving us all a great big laugh with her huge, we mean HUGE fear of spiders. We’re happy to have Amber join us, she’s always got a smile on her face and is genuinely one of the sweetest people!
Rachel Rachel

Rachel recently graduated from Ball State University with a bachelors of science in Dance and Psychology. She enjoys talking to people and finding solutions to problems. Rachel has spent time studying in London and working with many different members of her community. She is excited to be a new member of PulseTv and looks forward to helping all customers in the future.
Cheryl Cheryl

Cheryl is back in the work force after raising her six kids. When we heard she had six kids we knew instantly she had patience!

Since joining us in 2009 she's proved to be a great addition. In fact she is now in charge of the returns department. One other thing we just LOVE about having Cheryl here, boy can she bake a mean muffin! We love it when she brings in a batch.
Kerbi Kerbi

We are so happy to have Kerbi as a member of our Customer Service team. When she walks into the office she automatically lifts everyone spirits. She always has a smile on her face and kind words to speak!
Rachael Rachael

We'd be a bunch of schmucks to not hire Rachael in our customer service department. She graduated from Governors State University in 2010 with a BS in Communication Disorders and is a proud mother of two girls. Rachael loves living in Chicago, the greatest city in the world, and she's a ray of sunshine in our office. Our favorite thing about Rachael is that she'll laugh at any joke - even Joe's!
Paula Paula

We're happy to add Paula to our team of customer service representatives. It took almost no time for her to become a pro! When she's not helping customers with their orders, she's helping her two children with their homework, or helping her husband clean up after their two very large dogs. You'd be hard-pressed to find Paula without a big smile on her face!
Ashley Ashley

Ashley is one of our newest team members. Before coming here, she was bartending out in Indiana. Her friendly and outgoing personality (and a few drinks) got our Customer Service Manager Tammy’s attention and she hired her on the spot! She is as obsessed with doing a great job at work as she is with her Chihuahua. Ashley loves music, dancing and having a great time everywhere she goes. Her other hobbies include: being a Packers fan, crafting her own one-liner jokes, and telling racy stories. She’s our little rainbow, in more ways than one.
Brynn Brynn

Soft-spoken Brynn joined our customer service team this year and boy are we glad to have her. Underneath her calm, quiet exterior is a wealth of friendliness and helpfulness. You'll find her manning the phones and online chat live support.
Angela Angela

Angela joined our customer service team just before Thanksgiving this year. She's quickly learning the customer service routine so it may be her answering your call! She is the proud grandmother of three and has her own butter cookie business. We're totally okay with Angela buying our affection with butter cookies!
Kris Kris

Kris does many things here, one of which is organizing all our outside advertising campaigns.
If you've ever seen the TV show "It's Always Sunny In Philadelphia" you may see the resemblance between Kris and Sweet Dee. We like to tease her that she reminds us of Sweet Dee in so many ways. much to Kris' chagrin!
Jeanie Jeanie

Jeanie has been with us since 1999! As we have grown, so has Jeanie’s responsibilities. She is the VP of Marketplace Sales and is a renown runner, although apparently she cannot walk down the stairs as she tripped and recently broke her ankle. So if you purchased our products on Amazon, Buy.com, or other online marketplaces, Jeanie was responsible for getting those products to you.
Anisa Anisa

With over 20 years experience in mail order and retailing, Anisa's main job is finding new products at great prices and delivering the Deal of the Day to over 3,000,000 subscribers.

And when you become a PulseTV buyer, you'll also get the special Steals & Deals ezine.

Anisa loves the PulseTV stuff. So much so all her gift giving is direct from PulseTV. We don't think she's stepped into a store since 1996!
Mary Mary

Mary is our office manager and knows how to do just about everything at our company! Mary’s been part of the team since Pulse started up. When you call in, it’s her voice you hear. We always tease her that if she wanted to she’d make one heck of a 900# operator! She’s just got that soothing, sexy voice.
Joe Joe

Joe does double duty here. His main job is being Chief Editor of all the GopherCentral newsletters. Being a wonderful writer we often enlist his help in writing copy on products. You can usually tell when Joe has written the description of an item... it will take you 30 minutes to read! Yes he's a bit on the wordy side :)
Steve Steve

Like Joe, Steve also works mainly on GopherCentral newsletters, but he also writes product descriptions and ad copy. Everyone loves Steve. His quick wit is amazing and he always seems to have us all laughing.
Tech Department Andy Meyers Developer

Andy started working with us way back as a High School Junior then went off to really learn his stuff at Arizona State. After finishing there, we wanted him back...made him the proverbial offer he could not refuse and voila! Andy develops all of our Facebook and Twitter applications as well as teaching us old fogies what's new.

He just completed our Android App (get it here) and is working on one for the iPhone. Make sure you keep checking our site for the iPhone App.
Zack Zack

It’s hard to believe but Zack has worked with us since he was just a Junior in High School. For about the first two months many of us called him Josh. Look at him… doesn’t he look like a Josh? The other thing he’s noted for is looking like Joran van der Sloot… not a good thing at all! But Zack is a wonderful young man. He does and has done many things including copy writing, starring in our videos and has now been promoted to Assistant Buyer.
Khalil Khalil

Khalil is in charge of all our video production and graphics. He also helps in product selection and copy writing. In the short time he’s been with us he’s transformed our site and pushes us to do videos on most of our products. He’s also been involved in product development and package design. So when you see some of our products under the ChillyThings name, that packaging was designed by him!
Sharif Sharif

We wanted to grow the company and knew Sharif was our man. He's in charge of business development, locating new partnership opportunities, building relationships, as well as managing wholesale and liquidation of products and managing affiliates. If you wanted to do any business with PulseTV, Sharif is the guy you wanna call! He loves PulseTV almost as much as he loves sandwiches.
KBS Fulfillment Team And Packing
Your Orders: Karen & the KBS Fulfillment Team.

Who is more caring than a mom? With that in mind, Karen started KBS Fulfillment out of her house and took on a few small clients. When she needed help, she called up a couple of fellow moms to help out while the kids were in school.

That was 15 years ago and even though KBS has moved into a big warehouse, you'll still see a whole bunch of moms picking and packing thousands of orders a day.
Bailey Bailey - Warehouse Guard Dog

Yeah right. I think the only way she can ward people away is by piddling on them! That's right, she gets so excited to see people that when you pay her any attention she will piddle.

She's such a loveable dog and loves to be at the warehouse to be with mom Karen.
Joanie Packed by #11

This is Joni... we couldn't resist putting this picture up. She was goofing around and we're sure she doesn't know it's on the site. But don't let the picture fool you... Joni is one of the best packers ever. She's been around since the very beginnings of KBS.
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