Dear Sarah--THANK YOU SO MUCH for your rapid responce--that is GREAT customer service & refreshing to know of a company that stands behind your products !! Looking forward to using this properly. I will definitely recommend your site for ordering.
- Kathi S.

Anisa,

We recently ordered two of the Silver Lightning trays from Del of the Day, and there are two reasons I have to brag on them.

Reason Number One for bragging: We were told that it would be at least 7-10 BUSINESS days after the date of shipment before they arrived. Well, that meas that they would not have arrived until 26 May at the earliest. They arrived on Saturday 22 May, which was only 5 CALENDAR days after shipment. Thanks for underpromising and overdelivering!

Reason Number Two for bragging: This thing works even better than you said it would. The amount of silver I cleaned in two hours of cleaning time would have taken me at least a week of cleaning with the traditional hand cleaning methods. I never expected to get that much silver cleaned that fast. And baking soda is a lot cheaper than the cleaning solutions! We are going to surprise my mother-in-law later this week by going over while she is at work and cleaning her silver, then when she asks how we got it all cleaned so fast, we will show her how Silver Lightning works. I even bragged about it in my blog on WordPress. Need anybody for ad work?
- Richard W.

Two reasons:
First off: Our order arrived faster than we were told it would in the confirmation email. THANKS!
Secondly: We ordered two of the Silver LIghtning trays--one ofr us and one for my 85-year-old mother. My partner used ours today, adn within about 2 hours had completed a silver cleaning pil that using the traditional cleaner/polish-an-rag method would have taken at least a week! This is a great product! It went beyond our expectations. Pieces we thought would NEVER come clean now look like brand new! Thanks so much!
- Richard J.

"Good Morning & I wanted to say again.... THANK YOU Sarah :-) YOU have been a GREAT help!!!! :-)

A customer service person that can be talked to, will listen and actually do something.... your company has one hell of an employee!!!! You deserve THANKS just for being how you are for the company!!!! I would appreciate you showing this to someone as a fact that I am Very Happy with your help for this company, Pulse TV..... Deal a Days are Great, But Sarah you are Better and I would like another to see this because you are an Awesome Customer service rep to deal with, I may have had a problem with my order but you were right on the ball helpful in fixing that, a pleasure to deal with.... you listened and responded to that and that is what means A lot to me!!!! Many Thanks for all your Above++ 'norm' help :-)!!!!! Your company NEEDS to know this about you!!!!!!!!!!!!!!!!!!!

so you know I did talk to the postal people &..... Postal delivery man here and post office of course took none of the blame... of course & said things like it 'was shipping from the company' I was told and a little more. We both know the difference :-)

Have A Great Day!!!"
- Sherri

"Anisa-I want to thank you, thank you, thank you for offering me this product!! Both bathroom sink drains have been clogged for about 6 weeks, and we have been using the kitchen sink for teeth brushing, etc. Saving up for a $200 plumbing visit. Wow!! After about 15-20 minutes with the EZ Zip Drain Cleaner and $7.56 later (I bought 2), both drains are free flowing. Again, thank you, thank you, thank you......"
- Jackie M.

"Sarah, Thank you so much for your quick response. This company is such a great company to order from. Have a great day!"
- Becky

"Tammy, Amazing service...Thanks a lot..!"
- Neelakandan E.

"I just wanted to take a second and let you know how much I appreciate you going the "extra mile" for your customer...me. You've now made me a customer for life because of your commitment to do your job to the best that you can."
- Christine S.

"Thank you so much for the "personal touch" that is so often missing in these transactions!"
- Sherry

"Just a note to let you know, my order arrived today... I am very impressed with your service.... My order was placed on 2-9-2010, and received EXACTLY one week later..... Thank you very much...."
- Robert M.

"Thanks ever so much for the prompt reply and your assistance my with my last order. I really do appreciate excellent customer service, and you are most certainly providing just that!"
- Magdalena S.

"I want to "Thank You", so very much for my package. As I opened it... I was wondering why was the package so large for a small blood pressure cuff. The gifts inside were items that I had looked at with interest and hesitated saying that I would get them later. But, the real shocker is the lap desk how did you all know that I needed two of them? My children received notebooks for gifts and I needed the desks for them. When I contacted you about my missing package, the promptness in your response was refreshing. I knew then that I was dealing with #1 company. Forever a Loyal Customer..."
- Elthea M.

"Thanks Cheryl. I didn't expect you guys to test it yourselves. Talk about service. :-)..."
- Greg D.

"I just recieved my replacement clippers, and they work good. Thank-you for your quick and fair response, it's very much appreciated. You've made a happy customer out of me once again. Thanks,"
- Carol H.

"DEAR CHERYL
I'M AFRAID OLD AGE IS CREEPING UP ON ME, IN ANOTHER WEEK I'LL BE 78 AND I THINK I MAY HAVE A TOUCH OF ALZHEIMERS. AFTER VIEWING THE ATTACHMENTS, I AM SORRY I PUT YOU TO ALL THIS TROUBLE, CUZ I DO REMEMBER ORDERING ALL THESE. GOD BLESS YOU AND THANK YOU FOR ALL THE TROUBLE YOU HAVE GONE THRU, I FEEL PULSE HAS A GEM WHEN IT COMES TO YOU AS AN EMPLOYEE. THANKING YOU ONCE MORE,"
- BRUNO

"I see the credit on my statement. Although this product did not work for me, I just wanted to drop a quick email to say what a pleasure it was to deal with your company and that I appreciated the level of Customer Service you offered. Regards,"
- Laraine E.

"Your company is amazing!!!!!!!!!!!!!! The new cig with the new adapter works great. I want to thank you for all your patience and above and beyond normal service. I finally got it, and I will let you know how long it takes me to quit smoking. Again, Thank You,"
- Kathy T.

"To tell you how much I enjoyed your "STAFF" link! Its great to see a company that has fun and promotes their staff the way you do."

"I have worked in telephone and p2p customer service for 16 years, before that, 25 years as a professional radio announcer, and I can say without a doubt I like what I see here and commend you on your website and links!"

"Very personal and easy for the customer to relate to. Well done!"

"I look forward to receiving my order and doing more business with you in the future."

Sincerely,

- Stephen H.

"I love your products, thanks"
- Elaine K.

"Hey, Sarah!!
Thanks for the good response PLUS -- my Ginseng arrived today. Very speedy & impressive services. All's well that ends well, said Shakespeare. Thanks again -- cheers --"
- Jon G.
"PS Hope the Ginseng does me some good!!!"

"Thanks so much [Tammy], you are a credit to your company."
- Fred

"Dear Anisa:
I already have 4 of the dryer balls and I can tell you that they do cut down on the amount of time I use my dryer and when I use a little fabric softner to wash, my husband's undershirts double their height in fluffiness when I fold them. I will try never to be without them."
Sincerely,
- Carolyn M.

"Excellent customer service, they're very sharp, and have great items and prices."
- [Phone Customer]

"I purchased your handy trend closet hangers and I think that they are
awesome. I have saved so much space in my closet. they are the best. I would
recommend them to anyone. thank you for a great product!!!!!!!!"
- Darlene P.